ACCELERATE THE DELIVERY OF IMPROVED CUSTOMER EXPERIENCE
In order to optimally support their ambitious growth plans TUI used ENGINIETY’s help to increase the agility of their SAP Commerce architecture with the goal of speeding up the delivery of new value to customers.
ADRIAN MAZUREK HEAD OF ECOMMERCE, TUI POLAND With evolving customer expectations it’s vital to be able to quickly address these needs in pursuit for the best experience across all our channels. To do it we need a lot of agility to deploy changes and to run A/B tests in a continuous manner. The shorter the release cycles, the smaller the likelihood to lose a client.
The separation of the frontend, proposed and smoothly delivered by ENGINIETY, has unlocked almost unlimited possibilities to reuse all of the tools we have in hand in our pursuit for the best- in-class customer experience.
We have got great confidence in ENGINIETY that supported us to build a plan, explained potential profits to our business and then guided us through the whole process.