JUNIOR APPLICATION SUPPORT ENGINEER

SALARY:
4 500 - 6 500 PLN GROSS

LOCATION:
REMOTE / GLIWICE / WROCŁAW (POLAND)

// WHO WE ARE LOOKING FOR

People who enjoy fast and continuous growth and are willing to support our clients with the operation of applications delivered by ENGINIETY. This well-knit team of L2 specialists ensures smooth, day-to-day running of enterprise software platforms. As one of our experts, you will work shifts.



// WHO WE ARE

Driven by strong engineering values and built on unique team expertise we deliver commerce technology for European market leaders. ENGINIETY is trusted partner in designing, building and maintaining complex commerce platforms with a clear goal of advancing clients' businesses.

Our team provides support to evaluate, choose and implement commerce, PIM, DXP, CMS and DAM solutions to build up a consistent, flexible and future-proof system architecture.



// HOW WE WORK

We trust in technology and automation. We use JIRA Service Management and ServiceNow as ticket tracking tools for day-to-day work. We communicate on Slack rather than by phone. And yes, we do gain great effectiveness thanks to ITIL and an Agile-driven approach.



// IF YOU ARE A PERSON WHO
  • has an overview of Application Support processes or any support experience
  • would like to provide business and technical support for incoming tickets regarding application and system integration
  • has a technical background and would like to play the L2 support role
  • is willing to develop and learn best practices regarding software support and delivery
  • approaches technical problems analytically, always looking for their root causes first



// ON TOP OF THAT YOU
  • are proficient in spoken and written English (B2)
  • know SQL syntax
  • are familiar with basic REST API and Linux-related concepts
  • are willing to explore cloud-related concepts (knowing Microsoft Azure, Google Cloud Platform, or Amazon Web Services is a plus!)
  • are willing to work on duty (optionally)
  • do not hesitate to delve into technical documentation
  • work well in a team but you are also very good at organizing your own work
  • want to start career in a professional application support team and develop your skills towards chosen path
// WE OFFER
  • a full-time job with an employment contract
  • financial terms based on your competences and experience, between 4 500-6 500 PLN gross
  • work on cutting-edge technologies and dynamically developing commerce projects
  • private health care, a MultiSport card, and life insurance
  • an English language course
  • professional development possibilities such as training sessions, certificates, and attendance of conferences
  • access to our library – if you can’t find what you’re looking for, we can order it for you
  • regular integration events, for example – trips and on site parties


WORK REMOTELY OR FROM ONE OF OUR OFFICES – WHEN NEEDED



If you have any questions, please contact

OLA KAMIZELICH-JARUSZEWSKA
HR ASSISTANT
// +48 696 308 342
// ALEKSANDRA.KAMIZELICH@ENGINIETY.COM