APPLICATION SUPPORT ENGINEER

SALARY:
4 500 - 7 500 PLN GROSS

LOCATION:
REMOTE / GLIWICE (POLAND)

// WHO WE ARE LOOKING FOR

People prepared to support our clients 24/7 with everyday use of our applications and assisting them with their knowledge. As one of our experts you will work across two shifts (8-16 and 14-22) + on-call.



// WHO WE ARE

Driven by strong engineering values and built on unique team expertise we deliver commerce technology for European market leaders. ENGINIETY is trusted partner in designing, building and maintaining complex commerce platforms with a clear goal of advancing clients' businesses.

Our team provides support to evaluate, choose and implement commerce, PIM, DXP, CMS and DAM solutions to build up a consistent, flexible and future-proof system architecture.



// IF YOU ARE A PERSON WHO
  • offers business and technical support to application users in solving issues (related to data and application problems) and in upstream and downstream system integration
  • would like to be the second line of support for incoming tickets
  • is willing to contribute to building and maintaining a knowledge base



AND ADDITIONALLY YOU
  • have application support experience (1-3 years)
  • perform tasks according to ITIL guidelines
  • are proficient in spoken and written English
  • are familiar with databases and SQL syntax
  • are familiar with basic REST API and Linux related concepts
  • are willing to explore cloud related concepts (familiarity with Microsoft Azure, Google Cloud Portal or Amazon Web Services is a plus!)
  • do not hesitate to delve into technical documentation
  • approach technical problems analytically, always looking for their causes first
  • can work in a team, but you are also very good at organising your own work
  • enjoy learning and want to pursue a career centered around our applications
// WE OFFER
  • a full-time job with an employment contract
  • financial terms based on your competences and experience, between 4 500-7 500 PLN gross
  • work on cutting-edge technologies and dynamically developing commerce projects
  • private health care, a MultiSport card, and life insurance
  • an English language course
  • professional development possibilities such as training sessions, certificates, and attendance of conferences
  • access to our library – if you can’t find what you’re looking for, we can order it for you
  • regular integration events, for example – trips and on site parties


WORK REMOTELY AND FROM OUR OFFICE IN GLIWICE – WHEN NEEDED



If you have any questions, please contact

OLA KAMIZELICH-JARUSZEWSKA
OFFICE SPECIALIST
// +48 696 308 342
// ALEKSANDRA.KAMIZELICH@ENGINIETY.COM