APPLICATION SUPPORT ENGINEER

SALARY:
5 000 - 8 500 PLN GROSS

LOCATION:
REMOTE / GLIWICE (POLAND)

// WHO WE ARE LOOKING FOR

People prepared to support our clients with the operation of applications delivered by ENGINIETY. Our well-knit team of L2 specialists ensures smooth, day-to-day running of enterprise software solutions. As one of our experts, you will work two shifts (8-16 and 14-22) + on-call.



// WHO WE ARE

Driven by strong engineering values and built on unique team expertise we deliver commerce technology for European market leaders. ENGINIETY is trusted partner in designing, building and maintaining complex commerce platforms with a clear goal of advancing clients' businesses.

Our team provides support to evaluate, choose and implement commerce, PIM, DXP, CMS and DAM solutions to build up a consistent, flexible and future-proof system architecture.



// HOW WE WORK

We trust in technology and automation. We use JIRA Service Management and ServiceNow as ticket tracking tools for day-to-day work. We communicate on Slack rather than by phone. And yes, we do gain great effectiveness thanks to ITIL and an Agile-driven approach.



// IF YOU ARE A PERSON WHO
  • has Application Support experience (1-3 years)
  • uses best practices to perform tasks and knows ITIL library
  • would like to provide business and technical expertise for incoming tickets regarding application and system integration as a part of the L2 support team
  • is familiar with databases and knows SQL syntax
  • knows REST API and Linux-related concepts
  • approaches technical problems analytically, always looking for their root causes first



// ON TOP OF THAT YOU
  • are proficient in spoken and written English (B2/C1)
  • are willing to explore cloud-related concepts (knowing Microsoft Azure, Google Cloud Platform or Amazon Web Services is a plus!)
  • have e-commerce or SAP Commerce experience (that is a bonus too!)
  • do not hesitate to delve into technical documentation
  • work well in a team but you are also very good at organizing your own work
  • enjoy learning and want to pursue enterprise applications-centred career
// WE OFFER
  • a full-time job with an employment contract
  • financial terms based on your competences and experience, between 5 000-8 500 PLN gross
  • work on cutting-edge technologies and dynamically developing commerce projects
  • private health care, a MultiSport card, and life insurance
  • an English language course
  • professional development possibilities such as training sessions, certificates, and attendance of conferences
  • access to our library – if you can’t find what you’re looking for, we can order it for you
  • regular integration events, for example – trips and on site parties


WORK REMOTELY AND FROM OUR OFFICE IN GLIWICE – WHEN NEEDED



If you have any questions, please contact

OLA KAMIZELICH-JARUSZEWSKA
HR ASSISTANT
// +48 696 308 342
// ALEKSANDRA.KAMIZELICH@ENGINIETY.COM