APPLICATION SUPPORT ENGINEER

SALARY:
4 500 - 6 500 PLN GROSS

LOCATION:
GLIWICE, POLAND

// WHO WE ARE LOOKING FOR
  • People prepared to support our clients 24/7 in everyday use of our applications, assisting them with their knowledge. As one of our experts, you will work across two shifts (8-16 and 14-22) + on-call.
  • It would be ideal, if you already have Application Support experience. If you are only starting out, but you are interested in the topic and proficient in English, we will provide you with suitable support to help you get on the right track.


// WHO WE ARE

ENGINIETY is a team of TRANSFORMATION ENGINEERS. Our role is to deliver omnichannel projects for clients in Poland and in Europe in compliance with the engineering code of ethics. Based on partner relations, we efficiently implement complex projects, which are both effective and useful.



// IF YOU ARE A PERSON WHO
  • offers business and technical support to application users in solving problems (related to data and application errors) and in upstream and downstream system integration
  • would like to be the second line of support for incoming queries
  • will be responsible for creating and maintaining a knowledge base



AND, MOREOVER, YOU
  • have application support experience (1-3 years)
  • are familiar with SQL syntax and basic Object Oriented Programming concepts
  • perform tasks according to ITIL guidelines
  • are proficient in spoken and written English
  • are willing to explore cloud related concepts (familiarity with Microsoft Azure or Google Cloud Portal is a plus!)
  • do not hesitate to delve into technical documentation
  • approach technical problems analytically, always looking for their causes first
  • can work in a team, but you are also very good at organising your own work
  • enjoy learning and want to pursue a career centered on our applications
// WE OFFER
  • a full-time job with an employment contract
  • financial terms based on your competences and experience, between 4 500-6 500 PLN gross
  • work on cutting-edge technologies and dynamically developing commerce projects
  • private health care, a MultiSport card, and life insurance
  • an English language course
  • professional development possibilities such as training sessions, certificates, and attendance of conferences
  • access to our library – if you can’t find what you’re looking for, we can order it for you
  • regular integration events, for example – trips and on site parties



If you have any questions, please contact

OLA KAMIZELICH-JARUSZEWSKA
OFFICE SPECIALIST
// +48 696 308 342
// ALEKSANDRA.KAMIZELICH@ENGINIETY.COM